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Our Shipping Policy was last updated on August 9th, 2023
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Disclaimer:
Thank you for visiting and shopping at Jaws Customization. The following terms and conditions constitute our Shipping Policy.
All “ready to be made” (meaning not customizable) Orders are usually processed within 2-6 business days. Orders are not shipped or delivered on weekends or holidays.
Custom made orders processing times may vary, due to complixity of project, high order volume, and supply delays. Orders typically will be shipped within 2 weeks of purchase, but please feel free to reach out and ask current processing times.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping charges for Your Orders will be calculated and displayed at checkout.
Delivery delays can occasionally occur, prices are just estimated. Official prices shown at checkout.
Jaws Customization ships to addresses within the U.S., U.S. Territories, Canada, and APO/FPO/DPO addresses.
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Jaws Customization is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Jaws Customization is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim. Photo Proof is required, if no photo provided I can not help you.
Please save all packaging materials and damaged goods before filing a claim.
If you have any questions about this Shipping Policy, You can contact Us:
Last updated August 9th, 2023
REFUNDS & RETURNS
All sales are final, Jaws Customization does not offer any refunds or Returns on custom orders. Each order is designed, and handmade per each order. If you have an issue with your order, please send me a message so I can help you resolve it.
QUESTIONS:
If you have questions concerning our Refund policy, please contact us:
REPLACEMENT:
Jaws Customization does offer replacements on orders. If there is a defect or another problem with your order please reach out so I can help you resolve it. Customer service is very important to us, so If you are not happy with your order please send us a message at: